Adding and Managing Customers

Learn how to add and manage customers for your reseller web hosting.

1. Adding Customers

2. Editing Contact Info

3. Changing Login Info

4. Suspending or Removing Customers

1. Adding Customers

1. Go to the Customers menu item.
2. Click Add Customer.
3. Fill in the customer’s contact details.
4. You can enter additional data under Additional customer information (optional).
5. Set a username and password. This allows the customer to log in to the administration interface independently.
6. Select whether you also want to automatically create a subscription for the customer (optional).
7. You can find the exact settings for a subscription here: Adding and Managing Subscriptions
8. Click Add Customer.

2. Editing Contact Info

1. Go to the Customers menu item.
2. Click on a customer name to open the details for that customer.
3. Click Edit Contact Info in the window on the right.
4. Make your desired changes and confirm by clicking OK.

3. Changing Login Info

1. Go to the Customers menu item.
2. Click on a customer name to open the details for that customer.
3. ClickChange Login Info in the window on the right.
4. Make your desired changes and confirm by clicking OK.

4. Suspending or Removing Customers

Suspending Customers

1. Go to the Customers menu item.
2. Select the checkbox next to the desired customer.
3. Select Change Status > Suspend.
4. The customer is now suspended. To unblock the customer, select the checkbox next to the customer and click Change Status > Activate.

Removing Customers

1. Go to the Customers menu item.
2. Select the checkbox next to the desired customer.
3. Click Remove.
4. Confirm by clicking Yes, remove.

You may also be interested in:

Adding and Managing Subscriptions

Adding and Managing Service Plans

Reseller Branding

Last update: 23 July 2026