man. private server SLA+ iv
🛒 Offizieller Bestellkanal: Diese Modellkonfiguration kann nach deinen Anforderungen angepasst und direkt im Netcup Store bestellt werden.
🛒 Official Ordering Channel: This configuration can be customized and ordered directly on the official Netcup store.
- Guaranteed average annual minimum availability of at least 99.9%
- Redundant power supply and network connectivity
- Immediate reaction time in case of disruption
- Valid for all root server in the same account
- Includes all services that we guarantee regularly
Technical Specifications
Specifications
| Feature / Item | Specification Details |
|---|---|
| Contractual | Set-up fee |
| €0.00 (incl. 19% VAT) | Minimum contract period |
| 12 months | Billing period |
| 12 months | Shipping charges |
| none | Particular services through Service Level A+ |
| Network availability | at least 99,9% |
| Power supply | at least 99,9% |
⏱️ Availability Guarantee
| Feature / Item | Specification Details |
|---|---|
| at least 99,9% | Preferred treatment in case of failure |
| Yes, to customers without service level | Regularly guaranteed services |
| Email support (24/7) | Yes |
| Telephone support | Yes |
| Emergency hotline (24/7) | Yes |
| Replacement hardware for free | Yes |