netcup | Information price adjustment
Information on the price adjustment for new orders, September 2026
Due to the current market situation and the continuing sharp rise in hardware and infrastructure costs, we are adjusting our prices and rates for new orders. Existing contracts and contract renewals are not affected by this adjustment. Existing contracts can also upgrade within the same generation at the old price. This means that the updated prices apply only when purchasing a new server.
You can find more information and answers to frequently asked questions in the FAQs below.
A Transparent Update
Our CEO, Alexander Windbichler, provides a detailed and honest account in the netcup customer forum of the background and developments that led to this adjustment. He will personally answer questions on this topic - you, too, can take this opportunity to engage in the discussion and ask your question in the forum.
FAQ
New orders of the following products are affected by the plan changes:
- Root Server
- VPS (x86)
- VPS (ARM64)
- VPS Lite
- Managed Private Server
In addition, we are restructuring our plan portfolio. You can find the details for each product as usual on our website.
No. Existing contracts continue under the previous terms. These products will also remain unchanged at the start of subsequent billing periods.
Yes. An upgrade within the same product generation under previous terms (e.g. RS 1000 G12 to RS 2000 G12) is still possible in the Customer Control Panel (CCP). An upgrade to a newer plan generation is not possible.
For more detailed questions, please contact our support team via the ticket form.
Contact us
If you have more detailed questions about the price adjustment, please contact us using the support form.
For general questions about products, your account or contracts, you can also find detailed information in our Help Center.