netcup Help Center: Documentation, Support & FAQ
Welcome to the
netcup Help Center
Documentation
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General
My Account, Orders, Contract and Invoice, Products
Security and Data Protection
GDPR, GPG, Storage of Log Files, Abuse Notices, Phishing, Certifications
Server
Getting Started, Server Control Panel, Operating Systems, Nameserver, Troubleshooting, Add-ons
Web Hosting
Getting Started, Email, Website, Website Development, Reseller Web Hosting, Troubleshooting
Domain
Getting Started, Domain Transfer, Domain Reseller
SOGo Groupware
Managing SOGo, Connecting SOGo to Mail Clients, Web Interface, Troubleshooting
Popular Questions
Will there be more locations in the future?
We are constantly working on expanding our offers.
Is it possible to upgrade from Generation 9 (or older) to Generation 12?
No, you cannot upgrade from an older generation to Generation 12, as the hardware is always specific to each generation.
Popular Articles
Payment Methods
Find out which payment methods are available to you.
Firewall
Learn how to configure the netcup firewall.
How can we help you?
FAQ
Find quick answers to frequently asked questions.
Community
Get help from other users and share your experience.
Status
Check current system status and past incidents.
Contact
Still haven’t found the answer to your question? Feel free to contact us using the contact form or by phone.