Configuring DNS (Existing Domains)
Learn how to configure DNS settings via the Customer Control Panel (CCP) and save DNS records.
1. Opening DNS Settings
2. DNS Records
3. Modifying DNS Records
4. Frequently Asked Questions (FAQ)
These instructions apply to existing domains. For**** newly registered domains with CloudDNS, you can find the instructions at: Configuring DNS (CloudDNS)
These instructions are intended for experienced individuals only. Please note that improper execution may result in malfunctions or undesirable effects.
It is possible to use netcup domains with netcup products such as servers, SOGo, or web hosting without making any DNS changes. Please refer to the linked instructions for more information.
1. Opening DNS Settings
You can adjust your domain’s DNS records at any time. This is necessary, for example, to connect to web hosting or SOGo solutions from other providers.
- Log in to the Customer Control Panel (CCP).
- Go to the menu item Domains.
- Find the domain you want to make changes to and click on the Magnifying Glass Icon next to the domain.
- Then switch to the DNS tab.
2. DNS Records
Entry
Description
Host
Subdomain or Wildcard (*).
Type
Type of entry.
MX
For type MX , a priority is set here.
Destination
Target of the entry.
Valid
Indicates the validity of an entry.
Examples of Valid DNS Records
For illustrative purposes, here are some examples of correctly formatted DNS records. These are only examples. For example, you can connect your domains to Google Workspace or Protonmail and still have the A records point to netcup IPs.
A Records
Type
Description
Target IP
Wildcard
Applies to all subdomains of the zone.
78.47.133.14
Main Domain
Specifically applies to the main domain.
78.47.133.14
MX Records
Priority
Description
Target
10
Forwarding to a specific server.
mail.qualitaet.ws
SRV Records
Host
Type
Destination
Service._Protocol
SRV
Priority Weight Port Target
Glue Records
Type
Description
Additional Information
Glue
When nameserver and
domain are in the same zone.
Required IP of the
nameserver.
CNAME Records
Type
Description
Additional Information
CNAME
Clones the DNS
of another domain.
- Cannot be created directly on
the main domain (@), as this
would cause conflicts with the
SOA and NS records. - A CNAME record can only be
created for a hostname if there
are no other DNS records for
that hostname. If another record
already exists for the hostname,
a CNAME cannot be added.
3. Modifying DNS Records
Saving Changes
- Edit your DNS records and click Save DNS Records.
- The system checks your entries for semantic correctness. Errors are displayed in a red box.
- Semantically correct changes are confirmed with a green box and are usually updated within about 10 minutes.
Resetting Changes
If you have made a mistake, you can simply reset the DNS records.
- Check the box next to Set standard DNS settings.
- Click Save DNS Records.
- The reset usually takes about 10 minutes.
4. Frequently Asked Questions (FAQ)
The Time To Live (TTL) determines how long old DNS records remain valid. You can adjust this flexibly. However, not all nameservers take this into account. It can therefore take up to 48 hours for your DNS to be distributed worldwide.
You may also be interested in:
Setting Up Your Own Nameservers
Last update: 23 April 2026